Warranty Information
New products purchased from our store are covered by a
manufacturer warranty. Other than applicable manufacturer warranties, or as
otherwise provided in these Terms & Conditions, there are no warranties,
express or implied for any of our products, and we specifically disclaim any
warranty of merchantability or fitness for a particular purpose for tires,
aftermarket wheels, and tire & aftermarket wheel packages.
For other parts, we provide a limited warranty of 90 days
from the date received by the original purchaser or installer, unless otherwise
specified, which covers the replacement of a defective part(s). The warranty
applies only to parts replacement with same or better quality. For such cases,
a full refund will be issued to the original purchaser. A refund or an exchange
of a defective part will be processed only if it is accompanied by the original
sales invoice. All items must be in their original condition and must not be
damaged due to incorrect installation upon return. The warranty is limited only
to the original purchaser and is non-transferable.
All items are given a limited 90-days warranty period by the
manufacturer. The manufacturer will allow the parts to be covered by their warranty
provided that the part was not modified by the buyer.
Under NO circumstances will our liability exceed the amount
of the original sale.
Products damaged as a result of abuse, misuse, improper
repairs or maintenance, improper installation, alteration, or modification will
not be covered by the warranty.
The warranty does not cover airfreight charges, labor
expenses, towing expenses, or rental car expenses resulting from installation
errors. Return shipping is the responsibility of the buyer. We will not
reimburse any return shipping charges incurred.
All returned items must have the RA (Return Authorization)
number written outside the shipping box prior to return. The RA Numbers can be
obtained by creating a return from within your account. Returned items without
RA numbers will not be accepted.
Our liability does not cover lost or stolen packages mailed
back by the customer containing the parts being claimed under warranty. Because
the customer is the shipper, he/she is the only one who can file any lost claim
with the shipping company. Therefore, the claim must be coordinated and
processed through the shipping company by the customer.
